3D Printing Training & Support

3D Printing Training & Support

Expert-led training and annual support & maintenance, from a manufacturer who knows the machines. Online-first across the EU and beyond, on-site available worldwide. Tailored to your team, your equipment and your production.

Talk to us about your needs →

Buying a 3D printer is the easy part. Getting consistent, productive results — and keeping machines running — is where most teams lose time. We help you close that gap, whether you bought your equipment from us or not. Two services, built around your operation:

Expert-led Online-first On-site worldwide EU manufacturer Tailored to your level All major FDM brands

Training — your team, brought up to speed

We don't sell a fixed syllabus. You book our expertise and time, and we shape the session to your group's level — from complete beginners to advanced operators — your machines, and what you want to walk away able to do. Every booking starts with a short scoping call so the content fits your team exactly.

Half-day session from €600

One live session of 4–5 hours, for up to 8 participants. Ideal for getting a team confident and productive.

  • Live, tailored to your team's level and equipment
  • Pre-session scoping call
  • Session recording + reference notes
  • Live Q&A throughout

Full-day session from €950

A full day (~8 hours) for deeper, hands-on coverage — multi-material printing, workflow, troubleshooting and maintenance.

  • Everything in the half-day, with more depth and practice
  • Up to 8 participants

Delivered online by default. On-site delivery is available anywhere — billed as the session fee plus travel & accommodation at cost. Multi-day and bespoke programmes available on request.

See full training details & book →

Support & maintenance — keep printing

Annual support priced per machine, so your printers stay dependable. Our remote tiers are location-independent — the same support wherever you are in the EU and beyond. On-site is available on the Enterprise tier, with travel funded by the client.

Remote from €200/yr

  • Remote diagnostics & troubleshooting (email/ticket + scheduled video calls)
  • Slicer and firmware guidance
  • Print-profile help for standard materials
  • Next-business-day response target
  • Up to 8 support requests per year (fair use)

Priority from €550/yr

  • Everything in Remote, plus:
  • Priority queue (same / next business day)
  • Two scheduled remote health-checks per year
  • Higher support-request allowance

Enterprise from €1,100/yr + travel

  • Everything in Priority, plus:
  • On-site intervention under a scheduled SLA (travel funded by client, at cost)
  • Annual preventive maintenance schedule
  • Named technical contact
  • Multi-machine fleet management & fleet pricing
Applies to all tiers: spare parts are billed separately at standard price (not included). Out-of-hours support (weekends/public holidays) is subject to a surcharge. Covers FDM printers, large-format machines and lasers.

See full support tiers & choose →

How it works

1. Tell us your needs

Your machines, your team's level, and what you want to achieve — in a short call or message.

2. We tailor a plan

A training session or support tier scoped to your operation, with a clear quote.

3. Delivered online or on-site

Remote-first wherever possible; on-site anywhere with travel at cost.

4. Ongoing partnership

We stay available as your operation grows — more training, more machines, more support.

Who it's for

Print farms

Keep machines productive and operators sharp, with fast remote support.

Manufacturers & engineering

Reliable production, trained teams and documented maintenance.

Education & labs

Get students and staff confident quickly, with safe, structured training.

Resellers & new adopters

Onboard fast and de-risk your first machines with expert guidance.

Why Eolas Prints

We're a Cantabria-based 3D printing filament manufacturer and full-ecosystem supplier — printers, scanners, materials and the expertise behind them. That means training and support from people who make and run this equipment every day, not a call-centre script. As an EU business we work in your language and time zone, and we can travel anywhere your project needs us.

Frequently asked questions

Do you only train on machines bought from you?
No. We train and support teams on all major FDM brands — Prusa, Bambu Lab, Flashforge and more — whether or not you bought the equipment from us.
Is training online or in person?
Online by default, which keeps it fast and affordable and works anywhere. On-site delivery is available worldwide, billed as the session fee plus travel & accommodation at cost.
How many people can attend a training session?
Up to 8 participants are included. Larger groups can be accommodated on request — contact us.
What does a support contract cover?
Remote diagnostics, troubleshooting, slicer/firmware and print-profile guidance, with response targets by tier. Spare parts are billed separately at standard price, and out-of-hours support carries a surcharge. On-site intervention is available on the Enterprise tier with travel at cost.
Can you support a whole fleet?
Yes. The Enterprise tier includes multi-machine fleet management and fleet pricing. Tell us your setup for a tailored quote.
Do you work outside Spain?
Yes. Remote training and support are location-independent across the EU and beyond. On-site is available anywhere with travel funded by the client.

Let's get your team and machines performing

Tell us your equipment, your team's level and your goals — we'll recommend the right training and support, and prepare a quote.

Talk to us →