{"title":"Training \u0026 Support","description":"\u003cp\u003eExpert-led 3D printing training and annual support \u0026amp; maintenance contracts from Eolas Prints. Online-first across the EU, on-site available with travel at cost. Tailored to your team, your machines and your production.\u003c\/p\u003e","products":[{"product_id":"3d-printing-training","title":"3D Printing Training (Live, Expert-Led)","description":"\u003cp\u003e\u003cstrong\u003eLive, expert-led 3D printing training, tailored to your team.\u003c\/strong\u003e We don't sell a fixed syllabus — you book our expertise and time, and we shape the content to your group's level (from complete beginners to advanced operators), your machines and your goals. Delivered online by default; available on-site anywhere with travel at cost.\u003c\/p\u003e\n\u003cp\u003eEvery booking starts with a short \u003cstrong\u003epre-session scoping call\u003c\/strong\u003e so the session is built around what your team actually needs to walk away able to do.\u003c\/p\u003e\n\u003ch3\u003eChoose your session length\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eHalf-day (4–5 hours) — from €600\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eFull day (~8 hours) — from €950\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eMulti-day or bespoke programmes — \u003ca href=\"\/en-ch\/pages\/contact-us\"\u003econtact us\u003c\/a\u003e for a quote\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOne live training session for the duration booked\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eUp to 8 participants\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003ePre-session scoping call to tailor content to your team's level and equipment\u003c\/li\u003e\n\u003cli\u003eLive Q\u0026amp;A throughout\u003c\/li\u003e\n\u003cli\u003eSession recording + reference notes shared afterwards\u003c\/li\u003e\n\u003cli\u003eDelivered online (live video) — or on-site anywhere, billed as the session fee plus travel \u0026amp; accommodation at cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's not included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePost-session support or follow-up sessions (available separately)\u003c\/li\u003e\n\u003cli\u003eDevelopment of custom print profiles for your specific production parts\u003c\/li\u003e\n\u003cli\u003eHardware, consumables or software licences\u003c\/li\u003e\n\u003cli\u003eTravel \u0026amp; accommodation for on-site delivery (billed at cost)\u003c\/li\u003e\n\u003cli\u003eAdditional participants beyond 8 (available on request)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003eNew operators, production teams, print farms, engineering and design teams, schools, universities and makerspaces — anywhere a team needs to get more reliable, productive results from 3D printing.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePrices shown are starting points and include VAT. For multi-day programmes, larger groups or on-site delivery, \u003ca href=\"\/en-ch\/pages\/contact-us\"\u003erequest a quote\u003c\/a\u003e.\u003c\/em\u003e\u003c\/p\u003e","brand":"Eolas Prints","offers":[{"title":"Half-day (4–5h)","offer_id":54221804994887,"sku":null,"price":726.0,"currency_code":"EUR","in_stock":true},{"title":"Full day (~8h)","offer_id":54221806600519,"sku":null,"price":1149.5,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0617\/1852\/8259\/files\/3d-printing-training-live-expert-led-teal-graduation-cap-111.webp?v=1783475263"},{"product_id":"3d-printing-support-contract","title":"3D Printer Support \u0026 Maintenance (Annual, Per Machine)","description":"\u003cp\u003e\u003cstrong\u003eAnnual 3D printing support \u0026amp; maintenance, priced per machine.\u003c\/strong\u003e Online-first support from the people who know the machines — so you spend less time troubleshooting and more time printing. Choose the tier that matches how critical your printers are to your operation.\u003c\/p\u003e\n\u003cp\u003eOur remote tiers are \u003cstrong\u003elocation-independent\u003c\/strong\u003e: the same support, wherever you are in the EU and beyond. On-site intervention is available on the Enterprise tier, with travel funded by the client.\u003c\/p\u003e\n\u003ch3\u003eTiers (per machine, per year)\u003c\/h3\u003e\n\u003ch4\u003eRemote — from €200\/year\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eRemote diagnostics \u0026amp; troubleshooting (email\/ticket + scheduled video calls)\u003c\/li\u003e\n\u003cli\u003eSlicer and firmware guidance\u003c\/li\u003e\n\u003cli\u003ePrint-profile help for standard materials\u003c\/li\u003e\n\u003cli\u003eNext-business-day response target\u003c\/li\u003e\n\u003cli\u003eUp to 8 support requests per year (fair use)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003ePriority — from €550\/year\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eEverything in Remote, plus:\u003c\/li\u003e\n\u003cli\u003ePriority queue (same \/ next business day)\u003c\/li\u003e\n\u003cli\u003eTwo scheduled remote health-checks per year\u003c\/li\u003e\n\u003cli\u003eHigher support-request allowance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eEnterprise — from €1,100\/year + travel\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eEverything in Priority, plus:\u003c\/li\u003e\n\u003cli\u003eOn-site intervention under a scheduled SLA (travel \u0026amp; accommodation funded by client, at cost)\u003c\/li\u003e\n\u003cli\u003eAnnual preventive maintenance schedule\u003c\/li\u003e\n\u003cli\u003eNamed technical contact\u003c\/li\u003e\n\u003cli\u003eMulti-machine fleet management \u0026amp; fleet pricing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eApplies to all tiers\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpare parts\u003c\/strong\u003e are billed separately at standard price (not included)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOut-of-hours\u003c\/strong\u003e support (weekends\/public holidays) is subject to a surcharge\u003c\/li\u003e\n\u003cli\u003eCovers FDM printers, large-format machines and lasers — \u003ca href=\"\/en-ch\/pages\/contact-us\"\u003econtact us\u003c\/a\u003e to confirm your equipment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003ePrint farms, manufacturers, engineering teams, schools, universities, labs and resellers running one machine or a fleet — anyone who needs their printers dependable and supported.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePrices shown are starting points and include VAT, per machine per year. For fleets, multi-machine discounts and Enterprise SLAs, \u003ca href=\"\/en-ch\/pages\/contact-us\"\u003erequest a quote\u003c\/a\u003e.\u003c\/em\u003e\u003c\/p\u003e","brand":"Eolas Prints","offers":[{"title":"Remote","offer_id":54221807944007,"sku":null,"price":242.0,"currency_code":"EUR","in_stock":true},{"title":"Priority","offer_id":54221808894279,"sku":null,"price":665.5,"currency_code":"EUR","in_stock":true},{"title":"Enterprise","offer_id":54221808927047,"sku":null,"price":1331.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0617\/1852\/8259\/files\/3d-printer-support-maintenance-annual-per-machine-teal-headset-643.webp?v=1783475266"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0617\/1852\/8259\/collections\/3d-printing-training-live-expert-led-teal-graduation-cap-111.webp?v=1793647023","url":"https:\/\/eolasprints.com\/en-ch\/collections\/training-and-support.oembed","provider":"Eolas Prints","version":"1.0","type":"link"}